Shipping policy

Effective Date: 27 June 2025
Jurisdiction: India

Forteefied is a made-in-India apparel brand delivering across the country through trusted logistics partners. This policy outlines our shipping timelines, delivery process, and related terms.

1. Serviceable Locations

We currently deliver across India to 27,000+ pin codes.

Delivery is subject to:

  • Courier partner availability

  • Local access conditions

  • Government restrictions or disruptions

Customers can verify serviceability at checkout using their pincode.

2. Order Processing

All products are made-to-order.

Once payment is confirmed, orders are:

  • Printed

  • Quality checked

  • Packed and dispatched

Processing Time:
1–4 business days

During peak periods, processing may extend up to 6 business days.

Business days exclude Sundays and national holidays.

3. Delivery Timelines

Typical delivery timelines are up to 7 business days from order confirmation, including processing and transit.

Delays may occur due to:

  • Location constraints

  • Courier issues

  • External disruptions

These timelines are indicative and not guaranteed.

4. Shipping Charges

Shipping Type Charges
Standard Shipping Free across India
Express Shipping ₹100 per item
Cash on Delivery 25% advance payment required

 

COD Terms:
The advance payment is adjusted against the total order value. Orders may be cancelled if advance payment is not completed.

5. Shipping Partners

We work with reliable logistics providers including:

  • Shiprocket

  • Delhivery

  • Ekart

  • Blue Dart

  • India Post

Tracking details are shared within 24 hours of dispatch.

6. Failed Delivery Attempts

If delivery fails after 2–3 attempts:

  • The order may be returned to origin

  • Re-delivery may incur additional charges

If an order is marked as delivered but not received:

  • Customers must notify us within 24 hours

  • We will assist in raising a courier investigation

7. Incorrect Address

Customers are responsible for providing accurate shipping details.

Orders may fail if:

  • Address is incomplete

  • Pincode is invalid

  • Location is non-serviceable

In such cases, we may:

  • Attempt re-delivery with updated details

  • Cancel and refund the order (excluding applicable charges)

8. Risk & Ownership

Risk of loss passes to the customer upon successful delivery to the provided address.

Forteefied is not responsible for loss, theft, or damage after confirmed delivery, subject to reasonable verification.

9. International Shipping

We currently do not offer international shipping.

For bulk or international inquiries, contact:
📧 support@forteefied.com

10. Delays & Force Majeure

We are not liable for delays caused by events beyond our control, including:

  • Natural disasters

  • Government restrictions

  • Pandemics

  • Strikes or logistics disruptions

11. Order Tracking & Support

For any queries:

📧 support@forteefied.com
🕘 Monday to Friday, 10:00 AM – 6:00 PM IST